A Support Complaint at 9 AM
A support complaint at 9 AM. A product meeting at 10 AM. Nobody connected the two.
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AI in practice
Ideas, guides and behind-the-scenes on how companies are using artificial intelligence across sales, marketing, support and management — without the hype.
AI in Marketing and Sales
You Have 40 Open Deals
You have 40 open deals. Do you know which one will go cold by Friday, or will you find out when the silence has already lasted a week?
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May 2026 6
Every Time an Employee Leaves, the Company Loses the Mistakes They Learned Not to Repeat.
Every time an employee leaves, the company loses the mistakes they learned not to repeat.
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40% of companies already have AI agents running
40% of companies already have AI agents running. Only 10% have managed to truly scale them. The difference is almost never where people imagine it to be.
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76% of companies already have a CAIO
76% of companies already have a CAIO. Is yours still in 'we're evaluating' mode?
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