The Judgment That Left With the Employee
When someone configures an AI agent and then leaves the company, the agent keeps running on that person's logic. The problem is that no one else knows that logic ever existed.
✓
AI in practice
Ideas, guides and behind-the-scenes on how companies are using artificial intelligence across sales, marketing, support and management — without the hype.
AI Agents
The Agent Decided. Nobody Knows Why Anymore.
When a decision is delegated to an AI agent long enough, the reasoning behind it quietly disappears from the organization. Here is how that erosion happens and what to do before it costs you.
Read article
July 2026 3
June 2026 7
The Agent Optimized the Funnel. Nobody Logged the Hypothesis.
When an AI agent takes over funnel optimization, it makes decisions that embed implicit assumptions about your business. The problem is that none of those assumptions are ever written down.
✓
The Agent Learned. The Salespeople Forgot.
When a company captures its top performers' patterns to train a sales AI agent, it creates a quiet problem: the knowledge freezes, and no one notices until something needs to be fixed and no one knows how anymore.
✓
The exception the agent ignored was your best customer
AI agents follow patterns with precision. The problem is that your most valuable cases rarely fit any pattern — and the agent can't tell the difference.
✓
The end of the prompt: why AI's next skill will be writing loops
The first skill of the AI era was learning to ask. The next one isn't writing better prompts: it's writing loops — systems that execute, test, fix, and only stop when they meet the criteria.
✓
The assumption your agent never questioned
Every AI agent inherits a business assumption. When that assumption ages without notice, the automation executes flawlessly on a false foundation — and scale amplifies the error.
✓
May 2026 1
No posts found.
