A company with multiple ICPs across its agents
Your company probably doesn't have one ICP. It has four. And each department has already trained an agent with its own.
✓
AI in practice
Ideas, guides and behind-the-scenes on how companies are using artificial intelligence across sales, marketing, support and management — without the hype.
AI Applied to Business
Missing baseline: AI gains with no proof
A 30% gain from AI. Nobody measured what came before.
Read article
May 2026 15
CAIO hired before the foundation
76% of companies already have a CAIO in 2026. Most created the role before building anything it would need to function.
✓
The line between autonomy and escalation
Your agent made a decision it wasn't supposed to make, and you never found out.
✓
Decisions that were never made
Your company uses AI to execute what has already been decided. The one that will outperform you uses AI to find what never was.
✓
Sunset Date: The Deliverable Nobody Schedules
The plan was two weeks of parallel operation. It's been six months.
✓
Green Uptime, Silent Adoption
Your AI system has 99.9% uptime. The team opens it three times a week.
✓
The Report Nobody in the Room Could Explain
The report landed on the board's desk. Nobody could explain how it had been made. And the meeting went on anyway.
✓
AI Governance: The Invisible 80%
Your AI governance policy probably covers about 20% of what your team actually uses.
✓
When Two Agents Disagree
4 AI agents running in parallel. Answer me this: who decides when two of them reach opposite conclusions?
✓
The Manager Has Become a Context Architect
60% of any manager's time goes to coordination about the work, not to the work itself.
✓
Your Product Has Been Talking for Months. The Question Is Whether Anyone at Your Company Is Listening.
Your product has been talking for months. The question is whether anyone at your company is listening.
✓
You Have 40 Open Deals
You have 40 open deals. Do you know which one will go cold by Friday, or will you find out when the silence has already lasted a week?
✓
A Support Complaint at 9 AM
A support complaint at 9 AM. A product meeting at 10 AM. Nobody connected the two.
✓
No posts found.