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AI in practice

Ideas, guides and behind-the-scenes on how companies are using artificial intelligence across sales, marketing, support and management — without the hype.

Strategy for AI-First Companies

The trust network you turned off

You didn't lose your ability to decide. You lost the people who helped you do it.

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June 2026 9
AI Applied to Business

The Data Your Competitor Will Never Have

The advantage your competitor will never be able to replicate isn't in the AI model you subscribed to.

AI Applied to Business

AI Converged Your Innovation With Your Competitor's

AI accelerated your company's innovation pipeline. And it probably converged it with your competitor's.

Digital Products and Intelligent Systems

The Ghost Backlog Is Where Your Growth Lives

There is a product backlog in your company that never made it onto any roadmap.

Strategy for AI-First Companies

AI Changed the Market's Denominator

The decision not to enter a market is rarely about the product. Almost always, it's about the math that doesn't add up.

AI Agents

The right agents, the invisible customer

The sales agent hit its target. The marketing agent delivered engagement. The finance agent protected the margin. And the customer walked away without a single alert going off.

AI Applied to Business

Silent Drift Redefines Scope Without a Meeting

Your business's scope has been redefined over the past 18 months. Except no one ever called a meeting to do it.

Strategy for AI-First Companies

Dependency is the product, not the risk

Your AI vendor's business model wasn't designed to solve your dependency. It was designed to deepen it.

Strategy for AI-First Companies

The AI That Sets Your Strategic Agenda

Your next strategic decision will begin within a frame you didn't choose.

Strategy for AI-First Companies

The Invisible Cost Between Adoption and Learning

There's a cost that doesn't show up in your AI project's budget. It shows up six months after launch.

May 2026 6
Strategy for AI-First Companies

The Invisible Wins Nobody Audits

Your team audits the AI's mistakes. Nobody questions its wins. And that's exactly where the drift begins.

Strategy for AI-First Companies

AI agents outside the org chart

There's a decision-maker in your company who doesn't appear on the org chart, has no title, and whose reporting line nobody ever defined.

Process Automation

The Dashboard Doesn't Measure What the Team Lost

AI got better at compensating for bad briefings. The team got worse at writing good ones. That trade-off doesn't show up on the dashboard.

AI Applied to Business

AI optimizing for the wrong strategy

The company shifted its strategy in October. The model kept optimizing for the March business.

Strategy for AI-First Companies

AI Defaults Are Unsigned Policy

Your company has an AI policy that never went through legal, the board, or compliance. It's active right now, making decisions in real time.

Marketing, Sales, and Growth with AI

GEO Crystallizes Who You Used to Be

ChatGPT is recommending your company to your next client. The problem is it's recommending the version from two years ago.

Papo de CAIO
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