The Invisible Governance of Agent Tie-Breaking
When two agents conflict, something decides which one wins.
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AI in practice
Ideas, guides and behind-the-scenes on how companies are using artificial intelligence across sales, marketing, support and management — without the hype.
AI News
AI Security Gaps, Google's Biggest Interface Shift, and the Price of Coding Agents
This week's news cycle reveals a pattern worth paying attention to: the tools are maturing faster than the guardrails. From OpenAI locking down sensitive data to Meta's agent being used to steal accounts, and Google quietly rewriting how search works — here is what decision-makers should actually be tracking.
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June 2026 4
May 2026 8
The Insurance Gap That AI Created
Your insurance covers technical failure. It covers human error. But the AI agent you put into production is neither of those.
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Linear Governance Cancels Out the Gains from Agents
Your agents run in parallel. Your governance still works in a queue.
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The Blackout Test as Governance
I proposed shutting down the agent for 24 hours. The company froze before the test even began.
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Agentic Command Center with the Wrong Judgment
You built the right Agentic Command Center. Then you put the wrong person at the center of it.
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A digital assembly line without quality control
You built the digital assembly line. You forgot to install quality control.
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The line between autonomy and escalation
Your agent made a decision it wasn't supposed to make, and you never found out.
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